ISO MEDICAL LIABILITY COMPLIANCE

WACML - Medical Liability Compliance System

First: System Scope

This system covers:

  • All training and consultancy activities related to medical liability.
  • Development of professional curricula to reduce medical errors.
  • Supporting hospitals and healthcare centers in establishing legal compliance systems.

Second: Adopted Reference Standards

  • ISO 37301: Compliance Management Systems.
  • ISO 31000: Risk Management.
  • ISO 45001: Occupational Health and Safety.
  • Local standards for medical legislation according to each country.

Third: Administrative Structure

  • Compliance Committee: Monitors and reviews medical laws and policies
  • Compliance Manager: Responsible for day-to-day implementation and performance tracking.
  • Training and Documentation Team: Delivers training programs and documents all related activities.

Fourth: Core Policies

  • Zero-tolerance policy towards medical negligence.
  • Transparency and disclosure policy with patients and the community
  • No-penalty policy for incident reporting.
  • Continuous professional development policy for healthcare staff

Fifth: Tools and Documentation

  • Medical Liability Legal Compliance Manual.
  • Medical Risk Assessment Forms.
  • Medical Incident Response Plan.
  • Healthcare Staff Training Records.

Sixth: Key Performance Indicators (KPIs)

  • Annual rate of reported medical incidents.
  • Number of completed training hours per employee.
  • Rate of implementation of continuous improvement plans.

Seventh: Auditing and Review

  • Quarterly internal audits.
  • Annual management review for ISO compliance.
  • Mechanism for handling complaints and reports.

Eighth: Training and Awareness Plan

  • Workshops on legal medical liability.
  • Courses on medical errors and root cause analysis.
  • Seminars on legal updates in health regulations.

Ultimate Goal:

To ensure the delivery of safe, lawful healthcare services aligned with top international standards, while reducing associated errors and risks.