ISO MEDICAL LIABILITY COMPLIANCE
WACML - Medical Liability Compliance System
First: System Scope
This system covers:
- All training and consultancy activities related to medical liability.
- Development of professional curricula to reduce medical errors.
- Supporting hospitals and healthcare centers in establishing legal compliance systems.
Second: Adopted Reference Standards
- ISO 37301: Compliance Management Systems.
- ISO 31000: Risk Management.
- ISO 45001: Occupational Health and Safety.
- Local standards for medical legislation according to each country.
Third: Administrative Structure
- Compliance Committee: Monitors and reviews medical laws and policies
- Compliance Manager: Responsible for day-to-day implementation and performance tracking.
- Training and Documentation Team: Delivers training programs and documents all related activities.
Fourth: Core Policies
- Zero-tolerance policy towards medical negligence.
- Transparency and disclosure policy with patients and the community
- No-penalty policy for incident reporting.
- Continuous professional development policy for healthcare staff
Fifth: Tools and Documentation
- Medical Liability Legal Compliance Manual.
- Medical Risk Assessment Forms.
- Medical Incident Response Plan.
- Healthcare Staff Training Records.
Sixth: Key Performance Indicators (KPIs)
- Annual rate of reported medical incidents.
- Number of completed training hours per employee.
- Rate of implementation of continuous improvement plans.
Seventh: Auditing and Review
- Quarterly internal audits.
- Annual management review for ISO compliance.
- Mechanism for handling complaints and reports.
Eighth: Training and Awareness Plan
- Workshops on legal medical liability.
- Courses on medical errors and root cause analysis.
- Seminars on legal updates in health regulations.
Ultimate Goal:
To ensure the delivery of safe, lawful healthcare services aligned with top international standards, while reducing associated errors and risks.